Privacy
Last updated 31-07-2026
You are handing us your accounting data. That deserves a straight answer rather than three pages of hedging, so here is exactly what we hold, why, and how to get rid of it.
The short version
- Nothing leaves your computer until you start an import, and then only for the companies you tick.
- We never sell your data, and we never share it for advertising.
- We do not read your books for our own purposes.
- Ask us to delete everything and we will, permanently.
What we collect
| What | Why |
|---|---|
| Email address, business name, password (hashed) | To create and secure your account |
| Accounting data from the companies you import — ledgers, stock items, vouchers | To show you your dashboards and reports. This is the service. |
| Details of the computer running the connector — machine name, Windows user, OS and FlowBiz version | So you can tell your computers apart in the console, and so we can help when one stops syncing |
| Activity records — syncs, imports, errors, sign-ins | To keep the service working and to investigate problems |
| Payment records — amount, date, invoice, payment reference | Because tax law requires it |
We never see your card details. Payments are handled by our payment gateway; the card number never reaches FlowBiz.
Where it lives
Your data travels to us over an encrypted connection (TLS) and is stored on managed cloud infrastructure with encryption at rest. Access is restricted to the people who need it to run the service.
Each account can only see its own data. That is enforced on the server for every single request, not merely hidden in the interface.
Who else is involved
We use a small number of suppliers to run FlowBiz:
- a cloud database and authentication provider, to store your data and sign you in;
- a hosting provider, to run the website and API;
- a payment gateway, to take payments and issue receipts;
- an email provider, to send account emails such as confirmations and password resets.
They process data on our instructions only. Nobody else receives your accounting data, and we do not sell it to anyone, ever.
How long we keep it
- While your account exists: as long as you want it. If a subscription lapses we pause the service but keep your data, so nothing is lost if you come back.
- If you ask us to delete it: we remove it permanently and confirm when it is done.
- Invoices and payment records: retained as long as Indian tax law requires, even after deletion of everything else.
Your choices
- See what we hold about you — ask and we will tell you.
- Correct anything wrong.
- Have it all deleted.
- Remove one computer at any time from the console; that stops it syncing immediately.
Email help@flowacord.com and we will act within 30 days, usually much sooner.
Cookies
We use cookies only to keep you signed in and to remember whether you prefer the light or dark theme. There is no advertising or cross-site tracking on this site, which is why you have not been shown a cookie banner.
Children
FlowBiz is a business tool and is not intended for anyone under 18.
Changes
If this policy changes in a way that matters, we will email the address on your account before it takes effect.
Contact
help@flowacord.com · +91-8908888880 · see our Contact page for our postal address.